Spotify isn't playing nice with Galaxy smartphones

Terminal updated: April 29th, 2019 at xviii:04 UTC+01:00

The Internet is rife with reports from Spotify customers claiming they're unable to control audio playback from the lockscreen on their Galaxy smartphone, leaving them with no selection only to dive into the awarding whenever they desire to skip or pause a track, which is frustrating to say the least.

It seems the bug is broiled into the latest version of Spotify for Android; the controls were working fine for u.s.a. until nosotros installed the most recent build and so we could research the reports, and at present they're non working at all — be it from the lockscreen or notification shade, even when the handset is unlocked.

Keen to observe out whether information technology's a more widespread issue, nosotros tested out the lockscreen controls on a Huawei P30 Pro and they worked only fine — though at that place are some reports from owners of devices from other manufacturers, like LG and Huawei, claiming the characteristic isn't quite working as intended.

However, the bulk of the reports nosotros uncovered originate from Galaxy owners, including those with a Galaxy S9 and Milky way S10. And that makes sense seeing as Samsung bundles Spotify on the Galaxy S10, Galaxy S10e and Galaxy S10+ out of the box, offer customers a gratuitous Premium subscription.

Here's how to (temporarily) fix the issue

Now here'southward the good news. After tinkering with our Milky way S10 for an hour or so, we institute a way to restore lockscreen control for Spotify:

OpenSettings.
Search and selectOptimize battery usage.
Tap the drop-downward menu in the upper-left corner, and then modify the option fromApps not optimizedtoAll.
Coil down toSpotify, and so disable battery optimization by swiping the toggle toOff.
Restart your handset.

Spotify told SamMobile that it'southward aware of the problems and is working on an update that will restore command, without requiring users to take the same steps. Until then, be certain to let u.s.a. know whether the workaround stock-still the issue on your device by leaving a comment downward below.

Image of Galaxy S10

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Image of Galaxy S10e

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Image of Galaxy S10+

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